Privacy Policy
RNVS Inovative AI LLP
Effective Date: 30/3/2025
RNVS Inovative AI LLP (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our artificial intelligence services, web development, mobile application development, and large language model creation services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
• Register for our services or create an account
• Contact us for support or inquiries
• Subscribe to our newsletters or marketing communications
• Participate in surveys or feedback programs
• Use our AI services or upload data for processing
Technical Information
We automatically collect certain technical information when you use our Services:
• IP address and device information
• Browser type and version
• Operating system information
• Usage data and interaction patterns
• Log files and error reports
• Performance metrics and analytics data
AI Training Data
When you use our AI services, including LLM creation and customization, we may collect and process data that you provide for training, fine-tuning, or testing purposes. This may include text data, datasets, and other content necessary for AI model development.
2. How We Use Your Information
We use the information we collect for the following purposes:
• To provide, maintain, and improve our Services
• To develop, train, and optimize AI models and algorithms
• To process transactions and deliver requested services
• To communicate with you about your account and our Services
• To provide customer support and respond to inquiries
• To send you technical notices, updates, and administrative messages
• To analyze usage patterns and improve user experience
• To comply with legal obligations and protect our rights
• To prevent fraud and ensure security of our Services
3. AI-Specific Data Processing
Model Training and Development
When you engage our AI services, your data may be used to:
• Train custom AI models specific to your requirements
• Fine-tune existing models for better performance
• Validate and test model accuracy and functionality
• Improve our general AI capabilities and services
Data Retention for AI Models
Training data may be retained for the duration necessary to:
• Maintain and update your custom AI models
• Provide ongoing support and improvements
• Comply with contractual obligations
• Meet legal and regulatory requirements
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our Services, conducting our business, or serving our users, provided they agree to keep this information confidential.
Legal Requirements
We may disclose your information when required by law, court order, or government request, or when we believe disclosure is necessary to protect our rights, property, or safety, or that of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to appropriate confidentiality protections.
5. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
• Encryption of data in transit and at rest
• Access controls and authentication mechanisms
• Regular security assessments and updates
• Employee training on data protection practices
• Secure data centers and infrastructure
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:
• The nature and sensitivity of the information
• Contractual obligations and service requirements
• Legal and regulatory compliance requirements
• AI model maintenance and improvement needs
• Dispute resolution and legal defense purposes
7. Your Rights and Choices
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your information to another service
• Restriction: Request limitation of processing of your information
• Objection: Object to certain types of processing
• Withdrawal: Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided in this Privacy Policy. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and implement appropriate safeguards to protect your information, including standard contractual clauses and adequacy decisions.
9. Children's Privacy
Our Services are not intended for children under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete such information.
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience with our Services. These technologies help us:
• Remember your preferences and settings
• Analyze usage patterns and improve our Services
• Provide personalized content and recommendations
• Ensure security and prevent fraud
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some features of our Services.
11. Third-Party Links and Services
Our Services may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to such third-party services. We encourage you to review the privacy policies of any third-party services you access through our Services.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the “Effective Date” at the top of this policy. Your continued use of our Services after such updates constitutes your acceptance of the revised Privacy Policy.